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Anti-Racism, Anti-Oppression Strategic Priorities

September 5, 2019 Uncategorized



Our Clinic committed in its 2017 Strategic Plan to achieving inclusive justice for all communities in Hamilton. We are doing this through advancing the organization’s decolonization, advocating for marginalized communities, recognizing particular struggles of intersectional oppression and building strong relationships with advocacy groups, institutions and partners.

We have embarked on a journey to develop and implement a robust ARAO Plan. This will be the framework for all decision-making, service delivery, community engagement, policy development and human resources.

Earlier this year we engaged a consultant to assist the Clinic with this ARAO process. The work consisted of a review of all practices, policies and processes. Input was obtained from service users, staff, board members and community partners. The outcome is the attached “ARAO Strategic Priorities”, endorsed by the Board of Directors at its June 26, 2019 meeting.

We are grateful to community partners for participating in key informant interviews and/or focus groups and providing invaluable input to support this work. We look forward to continuing this conversation to facilitate improved public policy, service advocacy and collaborative planning.


 Our Commitment to ARAO

Hamilton Community Legal Clinic commits to providing high quality, innovative, collaborative anti-racism anti-oppression (ARAO) organizational and sector leadership in the provision of poverty law services and social change advocacy.

Our ARAO Priorities

Hamilton Community Legal Clinic’s commitment to its ARAO priorities means a strong focus on visionary, high-quality leadership, excellent service delivery, cutting-edge human resources practices that support the promotion of a healthy organizational culture and a strong, respectful relationship with Hamilton’s diverse communities.

ARAO Strategic Goals and Action

Goal #1: Leadership                                                                                  

  • Continued board and management improvement in ARAO planning, decision-making
  • Bias-free recruitment to diversify the agency’s leadership
  • Strengthen board and management ARAO performance accountability measures
  • Integrate ARAO in all Strategic Plan and sustainability commitments 

Goal #2: Human Resources 

  • Build a robust Safer Space agenda and address organizational culture issues
  • Continually improve bias-free hiring practices
  • Strengthen ARAO presence across all policy frameworks
  • Expand staff wellness support resources
  • Develop and deliver comprehensive ARAO training plan

 Goal #3: Services and Programs                                                                                       

  • Enhance understanding of client communities to inform advocacy and planning, e.g. build strong client demographic profile data bank
  • Build a Quality Assurance Infrastructure to consistently measure service impact and outcomes
  • Develop a comprehensive Program Practice Framework to support consistency in application of ARAO lens
  • Strengthen client satisfaction evaluation process
  • Provide ARAO-informed crisis and mental health training support for staff

Goal #4: Community Engagement                                                                                     

  • Continue ARAO sector leadership through enhanced joint planning
  • Build a community engagement plan
  • Develop an advocacy strategy with priorities that highlight ARAO issues
  • Enhance collaborative review and resource support process for special population programs
  • Build strong connections with community stakeholders to support meaningful consultation, e.g. Community Advisory Table

Goal #5: ARAO Resource Sustainability                                                                                    

  • Strong ARAO resource development agenda aligned with overall agency plan
  • Identify/hire key resources to provide staff direct support in implementing ARAO priorities
  • Explore innovative resource planning engagement with communities

PDF Version here

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