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Support the Work of the Coalition of Residential Care Facilities Tenants

December 19, 2018 Make Change, Coalition of Residential Care Facilities Tenants

THE COALITION OF RESIDENTIAL CARE FACILITIES TENANTS

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THE RESIDENTIAL TENANCIES ACT

SAYS THAT IF YOU LIVE IN A RESIDENTIAL CARE FACILITY,

YOU ARE A TENANT.

AS A TENANT, YOU ARE PROTECTED BY THE RESIDENTIAL TENANCIES ACT

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 IF YOU LIVE IN AN RCF YOU ARE A TENANT

 In 2007 the Residential Tenancies Act (RTA) came into effect. The new RTA gave full tenant protection to residents of Residential Care Facilities. So, if you live in a Residential Care Facility, you and your RCF landlord/operator are covered by the Residential Tenancies Act.

 WHAT IS AN RCF?

RCFs include:

  • psychiatric care homes
  • homes for residents with developmental disabilities
  • geriatric care  homes

(Also known as Retirement homes)

KNOW YOUR RIGHTS!

Unsure of your rights? 

CALL:                                                        

Hamilton Community Legal Clinic

100 Main St. East, Suite 203 Hamilton

905-527-4572        www.hamiltonjustice.ca

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YOUR RIGHTS AS AN RCF TENANT ARE PROTECTED

You are protected by:

  • The Residential Tenancies Act
  • City Bylaw: Schedule 20

There are also special rules that apply only to Residential Care Facilities.     

 THE CARE HOME INFORMATION PACKAGE

If you are about to move into an RCF or you already live in one, your Landlord must give you  a Care Home Information Package.

TENANCY AGREEMENT

You should also have a tenancy agreement. A landlord and a tenant in an RCF must have a written tenancy agreement or lease, which details the rent, meals and care services provided

EVICTION

You cannot be evicted unless the landlord takes the necessary legal steps.  If you are unsure of your legal rights:

 COMPLAINTS PROCESS

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According to the Residentail Care Facilities bylaw, a complaint about the operation of a facility can be made by telephoning the City of Hamilton at 905-546-2063

The staff will receive and log the complaint, then forward it to the appropriate department, who will follow up.

All complaints will be kept private. 

ACCESS TO A PRIVATE PHONE

A phone must be provided in a private location where the tenant using the phone cannot be overheard. The bylaw stipulates that this access must be available in all RCFs. Lobbies and hallways are not considered private  

 

COALITION OF RESIDENTIAL CARE FACILITIES TENANTS

 

The Coalition of Residential Care Facilities Tenants (once known as the Second Level Lodging Homes Tenants Committee) is a group of tenants and supporters who advocate for the rights of tenants and the improvement of Residential Care Facility standards in the City of Hamilton.

 The Committee was formed in 1995. Since then we have:

  • In collaboration with tenants, identified their issues and concerns
  • Campaigned for increases to the Personal Needs Allowance (PNA)
  • Worked with our local government to bring about improvements to the standards of RCFs.

Join our Coalition of Tenants:

**Learn about your rights and responsibilities       

**Get Energized!

**Overcome Isolation and Build Power!                   

**Network   

TOGETHER WE CAN

MAKE A DIFFERENCE!

Meetings happen

3rd Tuesdays of each month

3:00pm – 4:30pm

Social Planning and Research Council

350 King Street East, Suite 104

(First Place) 

Enter via Wellington Street doors, and SPRC is first office on the left

 

 

 

 

 

 

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