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Housing Resources

1. Tenant’s Rights and General Information

Landlord and Tenant Board

  • Landlord and Tenant Board website
  • 1-888-332-3234 Toll-free telephone number with 24 hours automated information line
  • Hamilton - Southern Regional Office
    119 King Street West, 6th Floor
    Hamilton, Ontario  L8P 4Y7
    Fax No. 905-521-7870 or 1-866-455-5255

City of Hamilton By-Law Enforcement

Centre for Equality Rights in Accommodation

Ministry of Municipal Affairs and Housing

  Tenant Tip Sheets

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2. Affordable Housing and Financial Assistance

Access to Housing

City Housing Hamilton

Housing Help Centre

Ontario Works

Ontario Disability Support Program-Housing Related Supports

Housing Emergency Loan Program/Rent Bank (at Housing Help Centre)

City of Hamilton-list of Emergency Shelters

Community Start-Up and Maintenance Benefits

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3. Maintenance and Repair Issues

Bylaw Standards

Ministry of Municipal Affairs and Housing-Investigations and Enforcement Unit

City of Hamilton Public Health

 LTB Information Sheet regarding Maintenance and Repairs

Municipal By-Law Property Standards

Low Income Energy Network (LIEN)

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Community Legal Education Ontario (CLEO) Resources

Community Legal Education Ontario (CLEO) provides helpful information on a variety of tenant rights issues. In addition to the brochures below, you can learn more at the CLEO website or by calling 416-408-4420.

Can your landlord take your stuff? Can Your Landlord Take Your Stuff?
November 2012
This booklet explains what landlords can do with personal property that tenants leave behind when they move or are evicted. It describes when it is legal for a landlord to take a tenant’s belongings, what a landlord can do with the belongings of a tenant who dies, and what some of the rules are for a tenant who lives in a mobile or land lease home.

Care homes Care Homes
February 2012
A care home is a rented home that provides health care services, attendant care services, or help with daily living. This booklet explains how to tell if someone is a care home tenant and describes the rights of care home tenants. It covers topics such as information packages, tenancy agreements,rent, services, and evictions.

Fighting an eviction Fighting an Eviction
July 2013
This booklet explains what tenants need to do if they do not want to move out or be evicted, what happens at a Landlord and Tenant Board hearing, and what tenants can do if they get an eviction order from the Board. There is also contact information to get more information or legal help.

Maintenance and repairs Maintenance and Repairs 
February 2012
Every tenant has the right to a home that is well maintained, in a building that is clean and safe. This booklet explains the types of maintenance and repairs that landlords must do, steps tenants can take to get things fixed, and ways tenants can get help.

Moving OutMoving out
September 2012
This booklet describes what tenants have to do if they want to move out, and what can happen if they do not follow the rules. There are sections dealing with ways to move out early: making an agreement with a landlord, assigning, subletting, and applying to the Landlord and Tenant Board.

Rental housing Rental Housing
This online guide on the CLEONet web site features legal rights information about rental housing in Ontario, including rental agreements, maintenance and repairs, rent increases, and eviction.

Rent Increases Rent Increases
September 2013
To increase a tenant’s rent, the landlord must follow the rules set by the Residential Tenancies Act. This booklet explains those rules. It also talks about agreements that a landlord and a tenant can make to increase the rent, rules about deposits and other charges, and steps tenants can take if they have paid an illegal rent or charge.

What tenants need to know about the law What Tenants Need To Know About The Law
July 2013
This booklet describes some important things about the new Residential Tenancies Act and some ways it is different from the old law. Topics covered include rent increases, deposits and other charges, repairs and maintenance, privacy, moving out, and eviction.


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